Property Management Services
Property Management Services
House & Son provides a wide range of property management services, from maintenance matters to liasing with tenants and secretarial services. Our expertise, and local knowledge enables us to provide a high quality service and to pay prompt attention to any issues raised by the residents.
General
• We are members of ARMA (Association of Residential Managing Agents) www.arma.org.uk
• We are regulated by the RICS and therefore able to arrange insurance and handle claims
• We comply with the code of residential management as approved by the Department of the Environment and the Royal Institution of Chartered Surveyors
• Our Management contract with the block is based on the ARMA Standard Contract
• We have a specialist Accounting Department and all monies are kept in separate bank accounts.
• We have Professional Indemnity Insurance up to £1,000,000 for each and every claim
Legal
• Awareness of legislation
• Ensuring compliance with lease covenants
• Organising all necessary Health & Safety assessments, to comply with legislation (Additional cost may be applicable)
Communication
• Attending directors/residents meetings when required
• Dealing with residents enquiries
• Regular site visits
• Newsletters
• Landlord and Tenant Act Notices
Accounting
• Preparing budgets
• Issuing demands
• Making payments to contractors
• Debt collection
• Maintaining and reconciling individual block bank accounts
• Liaising with accountants in producing year-end accounts
Property Maintenance
• Raising ‘Repair Orders’ to contractors, and chasing through to completion of works
• Arranging contracts as may be required (e.g. lift, fire alarm etc)
• We have an extensive range of independent reliable contractors with the appropriate insurances, references and risk assessments in place
• Major works contracts placed out to tender
Insurance
• Arranging the most appropriate Buildings Insurance cover for block
• Arrangement of other insurances including ‘Directors and Officers’ and ‘Engineering’ where appropriate
• Handling the claims process, including obtaining quotations, arranging repairs and all necessary liaison with the insurance company/loss adjuster
Company Secretarial Services
(Additional Charge)
• Maintaining company books (manual and computerised)
• Convening and attending AGM
• Producing and distributing AGM minutes
• Completing and filing Annual Return with Companies House
• Registering Director changes with Companies House
• Ownership/shareholder changes
Additional Property Management Services
We do not have any hidden costs or commissions, nor do we take payment or commission from contractors. The items listed below are not covered by our annual management fee and would be chargeable on a previously agreed basis, if required.
• Answering solicitors enquiries
• Preparation of Regulations/Guidelines/Welcome Pack
• Organising Buildings Insurance Valuations
• Alteration licences
• Handling insurance claims (when the insurance is not arranged by House & Son)
• Administration of major works
• Advice on freehold purchase/lease extensions
• Out of hours meetings
• Company Secretarial services
Management Department
Staff
Lesley Franklin - Department Manager / Senior Property Manager
Tel: 01202 244827 lesley@houseandson.eu
Lizzy Ellis - Property Manager
Tel: 01202 244828 lizzy@houseandson.eu
Geoff Vranch - Property Manager
Tel: 01202 244826 geoff@houseandson.eu
Sarah Scott - Property Manager
Tel: 01202 244826 sarah@houseandson.eu
Iryna Karniyuk - Accounts Manager
Tel: 01202 267197 iryna@houseandson.eu
Diane Bridle - Department Secretary
Tel: 01202 315515 diane@houseandson.eu
What next?
- Contact us for more information.
- Read more about our lettings and property sales services
- Read our Guide for Landlords to find out more about renting your property.
- Find out more about our financial services and property surveys.
